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Job Title:
Customer Service Advisors - Central Leeds
Job Category:
Customer Service  [ View All Customer Service Jobs ]
Job Reference:
J1061
Job description:
Customer Service Advisor
Leeds
13,500 - 15,000 per annum

We are looking to recruit Customer Service Advisors to work for a professional organisation based in the centre of Leeds, working Monday to Friday, 9am until 5.30pm with occasional evening and weekend hours - no previous office experience is required just excellent customer service skills!

You will be required to provide high quality customer service within a contact centre environment, full training is provided.

KEY RESPONSIBILITIES;

Liasing with institutional lenders, estate agents, brokers and legal firms in relation to conveyancing applications.
Liaise with customers throughout the conveyancing process.
Dealing with new instructions, opening cases and making welcome calls to customers.
Liaise with legal teams to ensure all service levels are met.
Manage pipeline of abeyance matters.
Input of data onto the computerised system.

Personal Qualities:

Excellent communication and customer service skills.
Ability to meet tight deadlines and targets & work under pressure.
Good data input skills.
Good team player, but, also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Previous customer service experience.

Keywords: Call Centre, Customer Service Advisor, Retail
Language requirements:
  • English-very good
Employment type: Full Time
Salary: 13065 - 15268 per annum GBP
 
Other Information
 
Degree: College A level's or Equivalent
Experience (year): Unspecified
Job Location: Leeds, West Yorkshire
Zip/Postal Code: LS1
Benefits and Other Informations: 28 days holiday!
Post Date: 11/07/2018 / Viewed 15 times
 
Contact Instructions: Register your CV with Diamond4jobs and apply online.
 
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