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Job Title:
IT First Line Support
Job Category:
Info Technology  [ View All Info Technology Jobs ]
Job Reference:
Job description:
IT First Line Support

Based in Chichester this is a fantastic opportunity for a candidate looking to work in a technology driven company. You will be a point of contact for the entire business group for the IT department therefore you must have outstanding communication skills.

This role covers over 8 locations across the south of the UK, mainly in the Chichester area but there will be an occasional requirement to go to other sites. . Working alongside developers and 2nd/3rd line support engineers as well as third parties, you will be eager to become involved and roll your sleeves up.

Main Tasks of Job- Roles and Responsibilities:
*Fielding in-coming calls from customers
*Resolve 1st Line issues or escalate to the senior technical team
*Provide high levels of customer service
*Administer the SharePoint environment
*Design innovative ways to visualise the system
*This role will lead to the learning of development with software
*To provide out of hours support if required during peak seasons of the year

Beneficial Skills and Experience:
*Any 1st line support experience in one of the following areas, Windows Desktop Operating Systems,

Microsoft Office, Exchange 365, Office 365
*Fielding and managing telephone calls
*Good time management
*Confident and assured, able to operate under pressure with excellent communication skills
*Good telephone manner

Do you have a passion for IT and enthusiasm to make IT Support your career?
A drive to help customers and provide a high level of service?
A keenness to work in a busy, dynamic and fast paced environment?
If this sounds like you and you are an experienced or aspiring 1st Line IT Support Analyst looking for a fantastic opportunity please get in touch and send us your CV
Skills: IT First Line Support
Language requirements:
  • English-very good
Employment type: Full Time
Salary: 22000 - 180000 per annum + B
Other Information
Experience (year): Unspecified
Job Location: Chichester, West Sussex
Zip/Postal Code: PO19
Benefits and Other Informations: Benefits
Post Date: 11/10/2018 / Viewed 16 times
Contact Instructions: Register your CV with Diamond4jobs and apply online.
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