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Job Title:
IT Technician
Job Category:
Internet/New Media  [ View All Internet/New Media Jobs ]
Job Reference:
FP20737
Job description:
IT Technician

Lincoln, Full-Time, Permanent

£20,000-£25,000

Looking to work your way up in an IT and eCommerce environment? Look no further, our Lincoln-based Client is looking to appoint an IT Technician on a full-time, permanent basis.

The successful IT Technician will be to provide desktop support and server administration within a customer service centre environment as well as maintaining and resolving data issues within databases. The ideal candidate will possess good hands-on technical skills covering business desktop computing and server administration with an understanding of TCP/IP networking and telecoms, with knowledge of MySQL.

THE ROLE

* Day to day support of the office IT and VoIP systems.
* Support and maintenance of servers and infrastructure to ensure they work effectively across the business.
* Provide IT helpdesk support:
- Setting up new users
- Moving and setting up workstations, including cabling
- Password resets and account unlocking (through Active Directory)
- Setting up and installing IT equipment in the office
- Troubleshooting user issues and resolving walk-in IT queries
* Maintaining antivirus and software security.
* Monitoring backup schedules and coordinate daily back up routines locally.
* Working with MySQL databases to manipulate and fix data/integrity issues.
* Supporting eCommerce platforms taking a high volume of orders.
* Loading of data files into systems/databases.
* Investigating data issues between platforms/databases.
* Ensure high availability of all IT systems and infrastructure.
* Windows updates and application updates.
* Ensuring system and policy changes are fully documented and kept up to date.
* Facilities management and building support where required.
* Ad hoc IT-related tasks.
* Occasional out-of-hours support.

THE IDEAL CANDIDATE

The successful IT Technician will:-

* Have experience in an IT support environment including first line.
* Have the ability to support a wide range of desktop applications across Windows and Mac, primarily Microsoft products.
* Have experience of MS server 2012 administration (Active Directory, group policies, roaming profiles, DHCP, DNS, DFS).
* Have knowledge of networking equipment (e.g. firewalls, switches, structured cabling, patch panels and an understanding of TCP/IP principles).
* Have the ability to troubleshoot and maintain hardware across a variety of workstations.
* Have understanding of security principles within an office IT environment.
* Have MySQL database experience.

THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.
Skills: IT, Technician, Helpdesk
Language requirements:
  • English-good
Employment type: Full Time
Salary: £20000 - £25000 per annum
 
Other Information
 
Degree:
Experience (year): 1
Job Location: Lincoln, Lincolnshire
Zip/Postal Code: LN6
Post Date: 14/10/2019 / Viewed 70 times
 
Contact Instructions: Register your CV with Diamond4jobs and apply online.
 
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